Proposal for Home Care Services
PLAN OF CARE CONSIDERATIONS
Trifecta Home Care USA Can Provide The Right Level of Care:
As a licensed, insured and bonded agency, TRIFECTA HOME CARE USA will provide the appropriate level of care and experience as required by the client. All our caregivers are Certified Home Health Aides and trained by local experts and by the owners of our company, who are Certified Senior Care Managers. Our caregivers are TB tested, criminal fingerprint background checked, drug tested, motor vehicle report and reference checked. We keep driver’s license, auto insurance and other credentials up to date and on file.
Due to our extensive training program, our caregivers can assist with all activities of daily living. Our caregivers are experienced and trained in providing the level of care needed for your loved ones. We have caregivers who have completed a Certified Nursing Program, Medical Assistant Program, Senior Care Aide Program, or other educational courses.
Trifecta Home Care USA Can Provide The Right Kind Of Service:
Hourly – Services are provided on an hourly basis, ovemight and weekend.
Live-ln – A caregiver who provides continuous service for a 24-hour period allowing for 8 hours of sleep and three breaks of one hour each per 24 hours of service. Generally, a week of service will be provided by two caregivers.
24 Hour Hourly – Care that requires the caregiver to be alert and awake for 24 hours. This service provides two caregivers in back-to-back shifts of 12 hours.
What Determines The Cost Of Trifecta Home Care
USA Services?
Frequency – The number of days in a week a caregiver is scheduled for services.
Consistency – A regular on-going schedule that rarely if ever changes from week to week. Services can vary on a week-to-week basis.
Length – Services can be long term or used for short periods of time during transitional periods.
Level – The expertise of services required and the type of care that is provided.
PROPOSAL OF CARE
*Actual cost will depend on the scope and complexity of the case…
Important Questions To Ask Any Agency You Are Considering...
What are the qualifications of the people who train your caregivers?
Our caregivers are Certified Home Health Aides and are also trained by Fall Prevention Clinics of America@ and local Hospice and Dementia Communication Specialist partners.
What Technology Do You Use?
We use the latest homecare software technology called “HHAExchange” that seamlessly connects us with Medicaid programs, Managed Care Organizations (including AmeriHealth Caritas, UPMC, Keystone First , PA Health and Wellness, etc.), and caregivers through one platform. This technology allows for automated new client onboarding, time and attendance management including caregiver scheduling, electronic visit verification through mobile app clock-in and clock-out, as well as client billing, data reporting and insights.
Who answers the phone after hours if we have an emergency?
TRIFECTA HOME CARE USA staff will answer your call 24 hours a day, 7 days a week. We feel it’s important to have a competent staff member available at all times.
Do I have to commit to a minimum number of hours of service?
We require a 4-hour minimum to maintain caregiver quality and consistency. We make an effort to be flexible with your needs and offer an array of options.
Can I cancel my service at any time and is there a contract?
Yes, we have a 24-hour notice to cancel a shift and 14 days notice to cancel service altogether as per our Client Service Agreement . We do understand that emergency situations arise and circumstances change
Is there a deposit?
Yes, a refundable deposit equal to two weeks of service is made at the time service is established for Private Pay services. When the service is discontinued. the deposit will be applied to any remaining balance for services rendered. No deposit is required for Medicaid Waiver patients
Is the Agency licensed?
Yes, Trifecta Home Care USA is licensed by the Pennsylvania Department of Health. We are also bonded and insured. All of our caregivers are employees of Trifecta Home Care USA whereby we assume liability for salaries, workman’s compensation and all staffing concerns.
Can I change my service or schedule?
Yes, we are flexible and can adapt to your needs as they change. Major changes may require a reevaluation of the service plan.
What kind of duties can be performed?
Our caregivers provide assistance with Activities of Daily Living. Duties can include but are not limited to bathing, dressing, grooming, medication reminders, meal preparation, laundry, housekeeping, companionship, transportation and exercises.
What if we need Hospice or dementia care?
Our caregivers are trained by local experts in dementia and Hospice. Need 24-hour care for safety, having trouble sleeping? Bed baths, skin care and bed sore protocols are available
What if my caregiver is not a good fit for me?
Your comfort is our first priority. We follow up with you and your loved one frequently. If you are not completely comfortable with your caregiver, we will work to find a perfect fit.
Do you accept VA (Veterans benefits) and LTC (Long Term Care Insurance)?
Yes, we are a contracted VA provider for the Aide & Attendance, Homemaker, spinal cord and respite programs. We accept ALL Long-Term Care (LTC) insurance!!
Can you provide care in a hospital, nursing home, assisted living facility?
Yes! We can provide care anywhere you live.